“I'd tried three cleaning services before Zeno and kept getting last-minute cancellations. Booking through the chat took two minutes — same cleaner every other week since January. The consistency is what I was missing.”

“Moved into a place where the previous tenants had two big dogs. The deep clean took six hours and the cleaner sent photos before I got home. My deposit-refund request went through without a fight.”

“Needed a move-out clean on 48 hours' notice. Used the chat at 11pm, had a confirmation for Sunday morning by 11:05. Place passed inspection, landlord actually complimented the oven.”

“I run two Airbnbs and the 2-hour turnaround window is brutal. Zeno has been my bench for 4 months and I haven't had a single guest complaint about cleanliness. They text when they arrive and when they leave.”

“Three-bedroom place, two kids, one retriever. Was skeptical the chat booking would capture everything but the price matched exactly when the cleaner showed up. No 'oh actually that's extra' conversations.”

“Very thorough and the team was friendly. Arrived about 20 minutes late which knocked off a star, but they stayed later to finish properly and sent a follow-up the next day. Would book again.”

“I appreciate not having to fill out a form every time I want to tweak something. I messaged the chat, changed my frequency from weekly to biweekly, and got a new invoice in under a minute. Feels like 2026.”

“First apartment after a reno — dust in places I didn't know existed. The team brought their own HEPA vac and the place was genuinely move-in ready when I walked in. Worth every dollar.”